Wednesday, February 17, 2016

Do-it-Yourself Desktop Troubleshooting

You sit down at your desk, press your computer’s power button, and nothing happens. You see no familiar flashing lights, hear no pleasant whirring sounds, and detect absolutely no signs of life. You pick up the phone and call your nonprofit’s IT consultant, only to learn that she’s on vacation for the next six weeks. As panic sets in, your mind races and you worry about how a visit to the computer-repair shop will adversely affect your nonprofit’s already tight budget. But before turning to a high-priced technician or asking a consultant to take a look, follow our steps to solve the problem yourself — or at the very least, narrow down its causes.
This article focuses on troubleshooting four common scenarios that occur with Windows-based desktops:
  1. Computer won’t power up
  2. Computer powers up but monitor is blank
  3. Computer won’t boot from hard drive
  4. Windows won’t start up properly

To troubleshoot your computer, follow the steps in each section below in order. If these steps fail to address the issue you are encountering, you will need to seek advice from a professional or, if your computer is still under warranty, the manufacturer.
The troubleshooting tips provided here address basic, often-overlooked problems that do not require you to open your computer’s case, handle hardware components, or delve deeper into Windows’ core. Remember that your goal here is to solve an existing problem, not create a new one. If you feel uncomfortable performing a certain action, call in someone with more expertise.

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